Nabeel Kahn, owner and CEO of the Canadian resturant chain Chick-felays was confused when he heard reports of someone coming in and ordering a meal, then asking, "How could they be so discriminating?" Not sensing the confusion of the servers trying to help him, the person responded that, "This is garbage" and then walked out. ”I didn’t have any idea what they were talking about,” said Kahn, “I was selling chicken.” This incident was not the last by people confusing the Canadian Chick-felays with the American Chick-fil-a. It took Kahn several weeks and several more confusing visits from irate customers before the mystery was solved and he found out about the American COO's remarks.
Kahn had to go as far as putting a sign up in one of his resturants saying that his resturant has no connection to Chick-fil-a. Fortunatly, Kahn has been able to keep his sense of humor about the whole ordeal, saying “It shocks me that people would ask ‘How can you discriminate?’ How could you think that? We’re brown people,”. Although he wonders, “How can they mistake us, when it’s a completely different logo, different colors, different menu, different name?”
1. http://www.thestar.com/news/gta/article/1237546--angry-customers-mistake-chick-felays-for-chick-fil-a 2. http://newsfeed.time.com/2012/08/12/tiny-totally-unrelated-canadian-chain-chick-felays-takes-hit-in-chick-fil-a-controversy/
3. http://blogs.wsj.com/canadarealtime/2012/08/08/226/


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